As we mentioned in a previous video, MSS is known for working with its customers to keep down the cost of shipping. That was all about the communication process before the load actually left.

Today we are discussing how and why we need your help during the delivery run: the new reality of trucking is ELD (Electronic Log devices)

Historically, our driver has had to keep a paper log of driving and deliveries. This was to ensure that there were no more than 14 hours per day or 70 hours per week of working and driving.

The system was cumbersome but at least there was some wiggle room.

With the new electronic system, there is zero wiggle room. It must be turned on before the driver starts moving and literally every minute must be accounted for. When the 14 hours is up, the driver must be stopped; there is no allowance for doing an extra 20 minutes to the motel.

If the officer asks for a report, it will be right there that the driver was illegally moving. The fines are extremely high and the driver’s record will precede him. Many of our stops are rural and remote. Often the driver stops early just to play it safe.

The driver must be very efficient with his time and here is how you can help:

• Let us know if there is anything going on in your area on the roads.
• Make sure the address and directions we have are accurate.
• Have your area for unloading ready. Lumber to lay things on should be nearby.

Losing time to these kinds of things can mean that the last drop of the day is pushed back until the next day. This will add to the delivery runs’ expenses and must be passed on to the customers. We do not do our deliveries at a profit when margins can be sharpened.

We enjoy making connections with our customers. Unfortunately, the driver simply does not have the leeway to chat as much as previously.

We appreciate your help and participation in ensuring a smooth flow.

to watch the previous video, click here: https://youtu.be/l2rc-Z710Aw