Year End Reflections

To all our valued customers, potential customers, and followers,
A Letter From Norm, owner/manager

As 2019 comes to a close and I reflect on all that we as Multi Shelter Solutions have been able to accomplish, we indeed have a tremendous amount to the thankful for.

It is especially gratifying for all of the opportunities to serve our customer’s structure needs, help people figure out their challenges and hear positive responses.

We continue to receive a lot of inquiries as a result of customers recommending us to their neighbours and colleagues. For that we are also tremendously grateful.

2019 has been a year of significant change at Multi Shelter Solutions from a staff perspective. Gwen went into semi retirement in March and Kelly took over in the office. Kelly has been quick to learn and up to the challenge of handling many of the customer requests to the point that it was necessary to hire an additional person for the office. Many of you have been greeted by Maggie when you call. She has also been packing the hardware portion of the orders and handling items that are shipped via courier. We are looking at adding another person to the shop force in the spring to ensure that orders continue to be shipped promptly as Maggie expands her duties as well.

As we reflect on 2019, we also reflect on what we can do better. We intend to upgrade our assembly instructions based on the questions and feedback that we have received. We are going to have a more formal plan in place to thank those who do refer others to Multi Shelter Solutions and we are going to donate a portion of each structure order to a chosen charity each month. We will be posting these on our website with something about them. This is in part to our commitment of giving back .

Teaching customers and prospective customers has always been a priority at MSS, as well as a value of myself. We are intending to increase the videos and other interactions to make information available in a timely fashion. We welcome feedback so that we can do even better.

Have a wonderful Christmas season and we wish you a very prosperous New Year.

On behalf of the staff at Multi Shelter Solutions, we look forward to working with you more in 2020!

Norm Eygenraam

Christmas Project

Every year we love to draw attention to this wonderful project in Milton that we were able to be part of. Please, if you can stop by and donate, we encourage you to do so. Magical Lights of Milton has raised almost $45,000 to date for the Milton Hospital. Congratulations Geall Family!

We’ve had the opportunity to work with David Geall on a Christmas lights fundraiser display “Magical Lights of Milton” for the Milton District Hospital Foundation and the results have been wonderful! Please be sure to stop by and check it out and donate to their great cause. Check out David’s testimonial Click on the pics below to enlarge

Our new website is 5 years old!

August 12, 2014 we revamped our website to serve you better. Our mission has been to be transparent, with pricing and information, and empower you, our potential customer, or simply passerby. We want you to be informed about your structure purchase, and using Norm’s 45+ years in the industry, we have tried to give you a comprehensive look at the challenges, successes, and “oh I never thought about that” moments, to help make your structure purchase go smoother and more enjoyable. We are so grateful for the over 300,000 people that have visited our site in the last 5 years, and we look forward to many more.

Please, if there is any information you’d like to know, that you can’t find on these pages, please let us know, and we will be sure to add in an article or video to help you and others out. Thanks for stopping by.

Here’s a look at the very first post we posted 5 years ago, marking the change in how we were able to help people get the information they need and want.

Welcome to our brand new home on the web. Here you will find information about upcoming tradeshows, sales and promotions, featured products and new videos….The pages contained in this site have even more great info than before & we hope you find it useful! Please feel free to leave us a comment or send an email if there’s something particular you’d like to see in the upcoming months. We love to hear your suggestions! Thanks so much for stopping by & we look forward to helping you find your next shelter solution!