Working With a Customer to Adjust a Quote to Fit a Budget

[click to watch video]

The person asked for advice when the quote came in over the money they had in the budget.

  1. What not to do
  2. Taking out double plastic, modifying roll up sides and keeping ends simple
  3. Working with us for flexibility on shipping

We received a call for a greenhouse quote with double plastic and roll up sides and were asked to make sure freight costs were included.

The total quote was just over $8000 and we received a note back saying that the budget they had was $6500 and asked if we had any advice on bringing the costs of the quote down.

One area that we consider a last resort is to reduce the size of the structure. When you reduce the building size by 25% you may reduce the cost by 10% and you will reduce potential return by 25%.

If you are not growing in the winter the extra cost of the double plastic with inflator which reduces heat loss can be taken out. It can be added again later when growing cycles change.

Going with steel and wirelock for the top of the roll-up sides is the cheaper way of doing it long-term but for immediate savings, go with wood.

Fancy ends do not contribute anything to the return of the greenhouse so keep it simple and use those savings for extra square footage of production space.

When you have flexibility on the timing of your project we are able to group more orders together to have each customer save on delivery expenses.

If this sounds like the kind of advice you would like to have when you are looking for when it is time to make a structure purchase, please keep MSS in mind. Our goal is to help you get it right and we look forward to working with you on your project.

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Green Tarps Discontinued: Effective Immediately

We want to share new changes to our product offerings with any customers who have ordered the 12mil green tarp in the past or have an outstanding quote for it.

Since we have received relatively few calls for this product and our supplier is faced with a rather extreme minimum order, it has been decided that MSS will no longer offer the 12mil green tarp.

This is effective immediately and applies to any outstanding quotes as well.

For those that insist on green tarp, we will need to refer you to a company that makes the heavier tarp in various colours.

We appreciate your understanding and thank you for your trust in our products.

Featured Application: Salt & Sand Storage Buildings

salt storage

It’s prime time to get your salt storage structures from Multi Shelter Solutions to be delivered while it’s still great installation weather!

We offer many sizes to choose from, and can custom manufacture for your unique situation as well.

They can be mounted on blocks, shipping containers or direct to a ground beam or with anchor posts.Check out the pages below for extra pricing and information regarding these structures, and call us for your custom quote! We look forward to helping you find your shelter solution

Salt and Sand Storage
Large Storage

Adding a Softcover Structure to the Side or End of Another Building

There are two ways of adding a structure to the side of a building. It can be done as a lean-to (half structure) that goes parallel to the building and up to the eave, or it can be a complete building at 90 degrees to the existing building. This article applies to the latter option.

When considering attaching an MSS structure at 90 degrees to another building, there are some important considerations to be mindful of before the purchase.

The first is that these buildings are almost always considered high humidity (especially when it is a greenhouse). This means that you will be subjecting that wall to a higher level of moisture. Extra waterproofing should be considered. This high level of humidity should be an extra concern if the intent is to use the warm air as a source of heat for the solid building.

The other thing to bear in mind is the potential snow shedding patterns from the bigger building roof. If the height difference is more than 2’, measures should be implemented to slow the process of shedding snow. Without slowing the rate that the snow comes off the taller building, the force of the impact could be triple or quadruple the weight of the actual snow.

If there is a likelihood of significant snow levels being shed, we recommend reducing the rib spacing of the first 12’ of the building. Going from 4’ to 3’ spacing will increase the strength by 1/3. Going from 3’ to 2’ is a 50% increase in strength. This will give your building the added strength for the impact of shedding snow and the volume that would potentially be on the roof.

The third thing that needs to be considered is how the cover will be fastened to your shelter at the wall. For a stand-alone building, you would be on a ladder or platform off the end but this is not possible if the end hoop is right against the wall.

One option is to have the first hoop about 2’ from the wall and then cover that section with something solid (plywood, sheet metal, Lexan, etc.). This will give you a place to crawl up and secure the cover into the wirelock.

Another option would have you put the first hoop about ½” to 1” from the wall. The wirelock channel would be installed on the underside of that hoop. During the cover installation, you would slide the cover through the gap and then wrap the cover around to the bottom. The wire inserts would be installed from the underside. This option is a little more tricky when doing the double plastic cover. After the cover is installed, the gap can be filled with square foam strips which are available at the building centers. Extra care must be exercised to protect the cover from bolt heads and nuts.

The third option would be to install the structure as per normal but about 1’ from the wall. The covering would be done as usual and once this is complete, the building would be slid up against the wall. This process is a bit risky since the building is not secured to the anchors for a short period. The longer the building is, the more challenging this option is.

The last challenge which needs some attention has to do with the method of ventilation which will be used. Typical ventilation flows through the building. In this scenario, ventilating though the building would also mean that you have to go through the attached building. It can be done, but you would be best to get some additional advice on the process.

If roll-up sides are going to be used, it must be noted that the attached building will interfere with proper airflow.

The challenge with using forced ventilation is “where does the air get into the building. It would be best to create a sketch of the building with thoughts as to what you intend to do. We will use our experience to advise you.

It is important to understand and work through these challenges before you purchase. We are here to advise.

How MSS Coordinates Deliveries & Back Orders for Top Customer Satisfaction During Challenging Times

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Working With Our Customers for Mutual Benefit on Deliveries

Multi Shelter Solutions has always been known for working with its customers.

This is particularly true for coordinating deliveries to minimize freight costs. It is more than just saving on freight, though.

Our deliveries ensure that the product gets to you when it is supposed to and in the condition it is supposed to.

Occasionally we are faced with a situation where a shipment is not complete at the promised delivery date. It has always been our policy to still ship the order with the back order going out at our expense.

We deem it more important to keep you happy and on schedule than worry about the additional expense.

We know it’s well known, but with fuel prices going up at unprecedented rates and supply chain issues ongoing, meeting this commitment has become even more of a challenge and required more creative solutions.

It has also emphasized how critical good communication between all parties is. You need to have timely and accurate information on your order status and we need accurate information on your schedule.

It is pointless for us to show up with an incomplete order when you are not ready for it.

We hope that we have built up a level of trust where you feel comfortable giving us this information, while knowing we are working hard on your behalf.

Through good dialogue, we can minimize the impact of these delays for both of us.

We appreciate the trust you have shown in us by placing your order with Multi Shelter Solutions. We will always look forward to working with you on your project through to completion and in the days that follow

Reporting and Discussing Structure damage

One thing that greenhouse operators don’t want to discuss is damage to their structure. With the increasingly regular occurrence of severe weather, it is something you need to be aware of to ensure a long structure life and service.

Being proactive is the best defense against the changes in our environment, controlling the variables we can.

At Multi Shelter Solutions we make every effort to make a superior and rugged product. We also inform our customers of everything required for the sturdy construction of these buildings.

Despite this, we strongly suggest a careful inspection after each major weather event, again, being proactive.

There is a level of satisfaction that comes after a structure comes through each storm. This is important, but if the structure has been severely stressed, this needs to be identified.

It will take less of a storm to do twice as much damage the next time.

A major warning sign would be things just not lining up the way that they used to. By sending us pictures, our experience will guide you to the areas that could be potentially damaged. To us, there may be flags which warrant investigation, that an untrained eye may not notice as an issue.

In worst case scenarios when there has been a structure failure, it is important to get us the pictures as soon as possible. It is important that details of circumstances are fresh in your mind.

When we ask questions, we are not trying to point any blame; we are simply trying to ensure, or at least significantly minimize, the chance of a repeat problem, when you do the rebuild.

We don’t sell you a structure, we help you buy one, and want to see your continued future success. Thank you for trusting MSS with your structure purchase and allowing us to share tips to increase your success and profitability