Warranty & Conditions of Sale

Warranty, Codes & Site Requirements

Important Note Regarding EXCLUSIONS to ALL orders:
Our prices exclude installation, foundation, end framing, freight & taxes unless otherwise specified. Please inquire with any concerns.

TERMS: A 35% deposit is required with each order unless specifically stated otherwise and the balance is due upon delivery of the order. You receive “your spot in line” once we receive your signed acceptance of our quotation or your formal purchase order. Shipments are always made with freight and taxes shown as extra. Goods remain the property of Multi Shelter Solutions until they are paid in full. Custom and out of province orders must be pre-paid.

PRICES: are in Canadian funds and are subject to change without notice. All quotations are subject to a price validity clause (stated or not) never exceeding 30 days. Quotations can only be given by an authorized officer of the company. We have done our best to verify, but can not guarantee the accuracy of all the prices listed on this web site. Prices on the website do not include delivery, taxes or foundation. They are supplied as kits for customer installation.

TAXES: HST or GST will be charged at the appropriate provincial rate and added to all invoices unless we receive the appropriate signed exemption form. If your status changes to “tax exempt” after the goods have been received and paid for, it is your responsibility to submit the proper documentation to the government for a refund. We do not offer refunds on taxes.

U.S.A. DUTIES & TAXES: Although there are no applicable duties to greenhouse type structures as per the NAFTA agreement, there are brokerage charges related to clearing these goods through the border. These fees will be added in to the order. For U.S. customers who choose to pick up their order, 13%HST will be added and the paperwork provided to assist in claiming this back when clearing the border. This does not apply to orders delivered with our truck or a bonded carrier.

RETURNS: After a structure has been produced and delivered, returns will only be accepted when there has been an error on the part of MSS. If the customer has a change of heart, MSS will assist the customer in reselling a structure but will not take the building back. Custom orders can not be returned.