Preparing for a Hurricane

To our east coast customers, please note, with Hurricane Fiona approaching, (and any in the future, as we’ve posted previously with Teddy and Dorian) there are some key things you need to do to prepare and give your structures the best chance possible of surviving.

  • It is critically important to inspect all the greenhouses and their anchoring systems.
  • If you have anything extra which can be used as an anchor … use it in the direction of the prevailing winds.
  • Make sure that there are no loose ends of wirelock inserts or any loose plastic coverings
  • Make sure that there aren’t any frayed parts to any ropes on the tunnels and that the ropes are TIGHT.
  • If you see things coming apart during the storm and it is still safe to go out,
    CUT THE COVER.
    It is easier to replace the cover then the whole structure.

If you have any questions or concerns, please email or phone us this week, we will respond to every email and please, most of all be safe, our thoughts are with you

We had previously shared this ahead of hurricane Teddy and Dorian (as many of you have found on our website already!) but it is all still very relevant ahead of any hurricane, as Fiona approaches the east coast. Please be safe and prepare what you can. We at Multi Shelters will hold you in our thoughts this week

Celebrate Organic Month with MSS!

~Celebrate with Multi Shelter Solutions~

  • photo contest all month long – draw on the 27th during Norm’s zoom, stay tuned for more details!
  • Fun Fact Friday on IG/FB with prizes!
  • In Case You missed it Monday (Wednesday & Thursday too!) Helpful Articles
  • Prize Draws & Giveaways
  • Q&A Zoom Webinar with Norm Sept 27th (details below)
  • Books, Ebooks, Gift Cards & More!

We want to share our gratitude and raise awareness for a sector that is doing so much to help feed the future and be mindful stewards of the earth

Let’s celebrate organic, today & everyday!

Follow us on IG @multisheltersolutions FB Multi Shelter Solutions on our website www.MultiShelterSolutions.com Email multisheltersales@gmail.com or call the office with any questions

Keep your eye out in your mailbox, you might be receiving one of our special postcards!

PHOTO CONTEST

Throughout the month of September to celebrate Organic Month, we are having a photo contest! 

Send us your greenhouse photos to be shared with credit given to you & your business & during the Q&A Sept 27, we will make a random draw of all entries to win a $100 gift card. All participants will receive a pdf or Kindle of the greenhouse book as our thank you for participating 

Please email entries to multisheltersales@gmail.com

Or tag us on your social media photo! 

Make sure to include your name, business name and location!

Q&A Event with Norm Sept 27th https://fb.me/e/30a0Q65h5

Norm will be hosting a Q&A on zoom to cover the topics we’ve posted about throughout this month and answer any questions.

  • organic shelters uses & benefits
  • ventilation options & ideas
  • season extension technologies

Stay tuned for rough timeslots posted and confirmed throughout the month

All live attendees are eligible for amazing prize draws and other fun opportunities!!

The draw for the photo contest winner will be during the event and winner contacted after if they are not present.

Working with MSS and the New Electronic Log System

click to watch video

As we mentioned in a previous video, MSS is known for working with its customers to keep down the cost of shipping. That was all about the communication process before the load actually left.

Today we are discussing how and why we need your help during the delivery run: the new reality of trucking is ELD (Electronic Log devices)

Historically, our driver has had to keep a paper log of driving and deliveries. This was to ensure that there were no more than 14 hours per day or 70 hours per week of working and driving.

The system was cumbersome but at least there was some wiggle room.

With the new electronic system, there is zero wiggle room. It must be turned on before the driver starts moving and literally every minute must be accounted for. When the 14 hours is up, the driver must be stopped; there is no allowance for doing an extra 20 minutes to the motel.

If the officer asks for a report, it will be right there that the driver was illegally moving. The fines are extremely high and the driver’s record will precede him. Many of our stops are rural and remote. Often the driver stops early just to play it safe.

The driver must be very efficient with his time and here is how you can help:

  • Let us know if there is anything going on in your area on the roads.
  • Make sure the address and directions we have are accurate.
  • Have your area for unloading ready. Lumber to lay things on should be nearby.

Losing time to these kinds of things can mean that the last drop of the day is pushed back until the next day. This will add to the delivery runs’ expenses and must be passed on to the customers. We do not do our deliveries at a profit when margins can be sharpened.

We enjoy making connections with our customers. Unfortunately, the driver simply does not have the leeway to chat as much as previously.

We appreciate your help and participation in ensuring a smooth flow.

to watch the previous video, click here: https://youtu.be/l2rc-Z710Aw

How MSS Coordinates Deliveries & Back Orders for Top Customer Satisfaction During Challenging Times

[click to watch video]

Working With Our Customers for Mutual Benefit on Deliveries

Multi Shelter Solutions has always been known for working with its customers.

This is particularly true for coordinating deliveries to minimize freight costs. It is more than just saving on freight, though.

Our deliveries ensure that the product gets to you when it is supposed to and in the condition it is supposed to.

Occasionally we are faced with a situation where a shipment is not complete at the promised delivery date. It has always been our policy to still ship the order with the back order going out at our expense.

We deem it more important to keep you happy and on schedule than worry about the additional expense.

We know it’s well known, but with fuel prices going up at unprecedented rates and supply chain issues ongoing, meeting this commitment has become even more of a challenge and required more creative solutions.

It has also emphasized how critical good communication between all parties is. You need to have timely and accurate information on your order status and we need accurate information on your schedule.

It is pointless for us to show up with an incomplete order when you are not ready for it.

We hope that we have built up a level of trust where you feel comfortable giving us this information, while knowing we are working hard on your behalf.

Through good dialogue, we can minimize the impact of these delays for both of us.

We appreciate the trust you have shown in us by placing your order with Multi Shelter Solutions. We will always look forward to working with you on your project through to completion and in the days that follow

Covid Update from MSS

We are grateful of how our customers have been working with us as we navigate protocols. It has allowed us to do our part in keeping staff and customers safe.

As of March 21, the provincial mandates no longer require masks. As a company, we view the current time as one of transition. There is no conclusive evidence that we are totally out of the woods on COVID-19 and will not be bogged down by further variants.

In recognition of this and how diligently our staff has been working to remain safe, we are keeping the office closed to visitors. Visitors can call and make an appointment to discuss their project. This meeting will take place in one of our outbuildings.

With regards to deliveries, we will still be adhering to our social distancing requirements between customers and driver. No signatures are required on paperwork and payments will continue to be handled in advance. By appointment, customers will be able to pick up products at a designated time and place.

We thank you for your co-operation as we work through these times.

New Driver Announcement-Bill

We are pleased to introduce our new driver, Bill

Bill has a wide range of experience around job sites and is eager to learn the specifics of what Multi Shelter Solutions does.

It will take a while before he can offer specific suggestions while unloading so please do not hesitate to reach out to the office if anything is not clear.

Welcome Bill!