It has been a little bit since our last update so we wanted to take a moment to touch base with everyone.
First, we are grateful that we have been able to stay connected with everyone through our website and social media channels throughout this year, especially throughout the pandemic. Thank you for inviting us into your online space so we can stay in touch.
We are also so grateful to everyone who has followed measures set out by our government to help flatten the curve here in Canada, and our hearts go out to those still affected and living with the challenges. Our gratitude also goes out to the front line and essential workers that have stayed the course and helped keep the country, and world, running through these uncertain times.
As things reopen and new stages are approached, we want to remind everyone that we are keeping our office and shop facility closed to public visits for the foreseeable future. This means NO VISITS to Multi Shelters. We are still able to serve you via phone, email, and zoom meetings and tours. Unless you are picking up a prearranged order, if you show up in person, you will be asked to leave.
We also will continue to have the delivery protocols in place, of preparing the delivery area and signing our documentation so our driver is prepared, both when accessing check points, as well as when he arrives at your facility.
We appreciate everyone being mindful of both of these measures to keep everyone safe, and things running efficiently.
As far as we are aware, the annual trade shows we are involved with have all been cancelled, or if moved online, we will not be participating. Stay tuned for some exciting announcements in the days to come of ways we are working on to connect with you. We miss being able to chat at trade shows, and have some exciting new things in the works to connect with you and answer any questions you may have.
We are also working on a new product announcement coming in the months to come, so please stay tuned. We are excited to share it with you!
Thank you again to everyone as we continue to pull through the challenges of 2020. We are grateful to be part of your projects and look forward to working more with you! Stay safe and healthy, connect again soon.
We received word on Friday that the International Plowing Match in October has been cancelled for 2020. Hastings Plowing Match in August was cancelled earlier. The physical Outdoor Farm Show has been cancelled this week, and they are working to see if they can create a virtual solution. We will keep you updated. Multi Shelters will not be attending the Sheep Classic as originally planned.
We realize that the safety of all employees and visitors is the utmost priority. It still is disappointing since we enjoy meeting interested visitors, answering questions and sharing full examples of our buildings. We look forward to seeing you soon, safely, in the near future.
For the last several months, there have been restrictions on non agricultural buildings being delivered to non agricultural properties. These buildings had been classified as non essential. We are pleased to announce that these restrictions have been lifted and we are now allowed to either deliver these buildings or have customers pick them up.
The protocols which have been implemented to ensure social distancing requirements and the safety of our staff and customers are still very much in place. Each customer is receiving an email approximately one week prior to delivery/pick up, which outlines the requirements and expectations. This must be acknowledged and accepted before delivery/pick is allowed. You can see the example here
We are grateful for the ways that our customers have been working with us to implement all these practices. Please continue to do your part and together we can do this
As we start hearing rumblings of there soon to be an ease in restrictions, the times we are in continue to be challenging. As with many other companies, we have had to revise how we do things. Keeping our employees, our customers and our communities safe has been, and is the priority. More then ever before, I find that it is critical that we stay true to our values, our goal is to work with you.
We feel a tremendous sense of gratitude for the ways that customers and prospective customers have responded. There has been a huge spike in interest but also an unprecedented level of understanding and patience. We are in this together.
There are a lot of new opportunities as more people are determined to have more control of their personal food supply. We are grateful that those plans often include a Multi Shelter Solution greenhouse. We are doing our best to keep up with the inquiries while ramping up production. The reality of the situation is that lead times are being extended further then we have ever seen them.
Thank you for the words of encouragement, the level of interest, your patience and the trust you are showing in us with your orders.
Please continue to do your part for everyone’s safety.
video update from Norm about the changes and regulations at Multi Shelters while we remain open as an essential business, as well as some personal notes from Norm.
Stay safe and we look forward to being able to continue to serve you
4/6/20 With the pandemic being such a rapidly evolving situation, Multi Shelter Solutions is being vigilant for new and changing requirements. Please stay tuned to our website and facebook pages for the most up to date information on restrictions and closures. Please read the following information carefully and fully. Thank you.
We hope everyone reading this is keeping safe at home. Our admiration goes out to front line workers who are allowing our society to keep functioning as best as it can. Our hearts go out to all those affected, individually, or from those close to you, by this situation.
Due to the new restrictions put out by the Ontario government, we can no longer deliver some of our products to some locations. Please see a full list below. This is subject to change as the government changes their policies and the pandemic evolves.
We are grateful to still be considered an essential business for some applications and as such are able to stay open and producing some structures. We are taking our part of the responsibility to curtail this virus very seriously. The health and well being of our employees, customers and community at large continues to be our highest priority. We have modified our procedures to reflect the current government regulations and our commitments.
We are here to discuss your requirements and help you in planning your project.
Please note that the only restriction is on some deliveries and pick ups which are classified as non essential. We are in the middle of our busiest time, and with added protocol and procedures, it is best to email in any non-urgent requests, and we will get back to you within the week. You are still able to phone, but please keep in mind, phoning will not allow you to “jump the queue” any faster than email, and could result in more delays for everyone.
Deliveries of all greenhouses to all properties
Deliveries of livestock shelters and storage buildings to farms
Deliveries of any shelter to an essential business which is open
Discussion of all structures and your projects via phone/email/video conferencing
Deliveries of garages, boat and R.V. shelters, swimming pool enclosures, and other non agricultural/non essential structures to non agricultural land is prohibited
Deliveries of any product to a facility or property that is closed is prohibited
Shop visits/Pick ups/Site visits are not allowed
Please note that if we are not allowed to deliver, under the “stay at home” regulation, you are not allowed to pick up either.
We understand the inconvenience this may be causing, but emphasize this is for the greater good, and the sooner we are able to follow the precautions and safety rules set in place, the sooner we can come through this and resume all deliveries and visits again. The more we work together, the quicker we will come out of this.
We are grateful that our greenhouses and agricultural buildings are part of the food supply chain and therefore were are considered an essential service. We are grateful to all those who have entrusted us with their shelter and greenhouse requirements. We look forward to working with you on all your 2020 projects. Stay safe, connected and healthy.
~Norm and the Multi Shelters Team