Important Update

Quick heads up, we are now quoting 12-14 weeks out for delivery.

Self Sufficiency, when ordered by May 31st will get September delivery. This is a guideline, when ordered after that date, you will receive delivery after September.

Our office remains closed for in person visits, and strict delivery procedures are in place well in advance of delivery times.

We are available to help you by phone and email as we adjust to the changing operating procedures.

We appreciate your patience and forward planning and look forward to working with you on your plant projects!

Covid Update 3/31/21

We are grateful for the way that everyone has been working together, and we will get through this next lockdown, with compassion and vigilance.

As an effort to keep our staff and customers safe, our office remains closed to visitors and our strict delivery protocols are still in place.

We thank you in advance for your co-operation and look forward to continuing to work with you on your projects through the spring.

February Update

Ever since the onset of COVID-19 virus with all of its challenges, we at Multi Shelter Solutions have been fortunate to have a huge increase in interest in our products. We are grateful that people see such value in our greenhouses as they search for added food security amidst uncertainty.

This increase in interest during this time of uncertainty and extra protocols for safety have not happened without its own challenges. We are grateful for the patience which customers have shown and also their willingness to plan ahead.

Generally speaking we are getting people the information and numbers which they need within a week. Some of the more complex quotes or ones with a few extra situations do take a few extra days.

In the office, Maggie has been quickly acknowledging requests and identifying any missing information so that when Kelly or Norm does the quote, they have what is required.

We appreciate you giving us as much information as possible to reduce any back and forth and help your quote process go quicker. As a reminder we do not give quotes or delivery updates on our social media.

Please be aware that with the uncertainty and volatility of steel and aluminum costs, we are only guaranteeing our prices for 30 days. We understand people appreciate having those numbers available for their planning purposes on our website but the best way to ensure accuracy right now is to phone or email for a quote. As a heads up, we will be updating pricing on our website in the near future, to respond to the situation we are facing from our suppliers.

With our current workload, deliveries are being quoted at 10 weeks. Some of the larger or more complex buildings are being quoted as longer. We work at grouping things together in certain areas and some customers are surprised with quicker deliveries. This is something that should not be counted on.

Our office staff continues to reach out to customers just before delivery to ensure they are aware of delivery protocols. Acknowledgement of these protocols is mandatory for the safety of the driver but also in more and more situations, part of the necessary paperwork we must file in advance as we travel out of province.

We appreciate everyone helping to get these things organized quickly and efficiently. We are grateful that we are classified as essential service and are meticulous with ensuring paperwork is complete so that we can maintain that status.

We will continue to use our website and social media as best as we can, as a tool for keeping our customers informed and up to date on what is going on in our rapidly changing world.

We look forward to working with you on your greenhouse and shelter projects and wish you health and safety in the coming month and beyond.

Thank you for your interest and patience,

Norm & the Multi Shelters Team

Open for the New Year, Protocol Updates

Thank you to everyone for your wonderful support through an ever changing time!
Our office has reopened this week for 2021 but will remain strictly closed to in person visits. We are able to be reached by phone and email and look forward to connecting with you!
With the new restrictions and protocols which were mandated by the provincial government on Dec. 26, it will be necessary for us to verify if there are any of these restrictions which apply to any of the buildings which we supply. We will be posting this information as we become aware. As per last spring, we know we are able to sell and deliver agricultural buildings and will be finding out for any others.
Any orders which customers will be picking up, will be considered “curb side pick up” and as such, these orders must be prepaid and there will not have any contact with our staff.
Customers picking up orders will be required to wear masks while on the MSS property and are not permitted to look around.
Customers who are receiving an MSS delivered building will receive our delivery protocol a few days in advance. This protocol must be acknowledged and agreed to before a delivery can take place. Please contact our office if you would like to see a copy of this protocol or look on our website here
We thank you for your patience as we continue to work through this challenging time.
We will post further updates with more information as the information becomes available or changes.
We look forward to working with you on your 2021 projects
Stay tuned for further details

Important COVID-19 Update

A note from Norm and update on COVID-19 protocols

We are grateful that the majority of our customers are working with us to help keep everyone safe. With the recent escalation of numbers of the virus cases, I think that it is prudent to keep our protocols in place at least until Christmas.

As such our office is closed to visitors. All customers will be sent, and required to respond to, our protocol list. This includes customers which we are delivering to and the ones that are picking up.

These are more than suggestions. These are rules which we have in place to help keep our staff and customers safe. Customers who fail to abide by our protocols will be asked to leave the property (pick ups) or the driver leaving the property (deliveries).

We are all in this together and together we will get through it.

Thank you for the opportunity of serving your structure needs in these challenging times.

Covid-19 Update from MSS

It has been a little bit since our last update so we wanted to take a moment to touch base with everyone.

First, we are grateful that we have been able to stay connected with everyone through our website and social media channels throughout this year, especially throughout the pandemic. Thank you for inviting us into your online space so we can stay in touch.

We are also so grateful to everyone who has followed measures set out by our government to help flatten the curve here in Canada, and our hearts go out to those still affected and living with the challenges. Our gratitude also goes out to the front line and essential workers that have stayed the course and helped keep the country, and world, running through these uncertain times.

As things reopen and new stages are approached, we want to remind everyone that we are keeping our office and shop facility closed to public visits for the foreseeable future. This means NO VISITS to Multi Shelters. We are still able to serve you via phone, email, and zoom meetings and tours. Unless you are picking up a prearranged order, if you show up in person, you will be asked to leave.

We also will continue to have the delivery protocols in place, of preparing the delivery area and signing our documentation so our driver is prepared, both when accessing check points, as well as when he arrives at your facility.

We appreciate everyone being mindful of both of these measures to keep everyone safe, and things running efficiently.

As far as we are aware, the annual trade shows we are involved with have all been cancelled, or if moved online, we will not be participating. Stay tuned for some exciting announcements in the days to come of ways we are working on to connect with you. We miss being able to chat at trade shows, and have some exciting new things in the works to connect with you and answer any questions you may have.

Thank you again to everyone as we continue to pull through the challenges of 2020. We are grateful to be part of your projects and look forward to working more with you! Stay safe and healthy, connect again soon.